WARRANTY POLICY

THE HORNBLASTERS PROMISE

At HornBlasters we take pride in the world-class quality of our products and back that up with our promise to provide top notch customer service and technical support at all times. It is in that spirit that HornBlasters warrants to the original retail purchaser that HornBlasters products, when installed according to provided instructions and under normal use, are free from defects in material and craftsmanship for a minimum of one year from the date of purchase unless otherwise stated or covered by a HornBlasters extended warranty. CLICK HERE for more information about HornBlasters extended warranties.

LIMITED WARRANTY

HORNBLASTERS, INC. WARRANTS ITS PRODUCTS (COLLECTIVELY, THE “PRODUCTS”) AGAINST DEFECTS IN MANUFACTURING, MATERIAL, OR WORKMANSHIP UNDER NORMAL USE AND SERVICE FOR THEIR APPLICABLE WARRANTY PERIODS, SUBJECT TO CONDITIONS CONTAINED IN THIS LIMITED WARRANTY. HORNBLASTERS DOES NOT WARRANT, AND IS NOT RESPONSIBLE FOR, ANY HORNS, COMPONENTS OR OTHER DEVICE MADE BY ANYONE OTHER THAN HORNBLASTERS. THIS LIMITED WARRANTY WILL APPLY ONLY TO PRODUCTS PURCHASED FROM HORNBLASTERS OR A HORNBLASTERS-AUTHORIZED DEALER THAT IS SUBJECT TO AND FOLLOWS HORNBLASTERS’ QUALITY CONTROLS, UNLESS OTHERWISE PROHIBITED BY LAW. THIS WARRANTY IS NON-TRANSFERABLE.

WARRANTY PERIOD

THE FOLLOWING WARRANTY PERIODS APPLY TO THE PRODUCTS (EACH, A “WARRANTY PERIOD”)

Product Type

Warranty Period

SHOCKER HORNS (ROCKER AIR HORN, SHOCKER XL TRAIN HORN, & SHOCKER S6 TRAIN HORN)

LIFETIME OF THE PRODUCT FOR THE ORIGINAL PURCHASER.

HORNBLASTERS AIR COMPRESSORS & AIR TANKS

TWO (2) YEARS FROM THE ORIGINAL DATE OF PURCHASE.

ALL OTHER PRODUCTS

1 YEAR FROM THE ORIGINAL DATE OF PURCHASE.

EXCLUSIONS AND LIMITATIONS

EXCEPT FOR THE REMEDIES EXPRESSLY SET FORTH ABOVE OR TO THE EXTENT RESTRICTED OR PROHIBITED BY APPLICABLE LAW, OUTSIDE THE WARRANTY PERIOD, THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE PRODUCTS IS WITH THE CUSTOMER, AND THE CUSTOMER ASSUMES THE ENTIRE COST OF REPAIR SHOULD THE PRODUCT(S) FAIL TO QUALIFY FOR WARRANTY SERVICE. IN ADDITION TO AND WITHOUT LIMITING THE GENERALITY OF THE FOREGOING DISCLAIMERS, THIS LIMITED WARRANTY DOES NOT, UNDER ANY CIRCUMSTANCES, COVER DEFECTS REULTING FROM: COSMETIC DAMAGE, INCLUDING BUT NOT LIMITED TO SCRATCHES, DENTS AND BROKEN PLASTIC UNLESS FAILURE HAS OCCURRED DUE TO A DEFECT IN MANUFACTURING, MATERIALS OR WORKMANSHIP; IMPROPER OR UNREASONABLE USE OR MAINTENANCE; FAILURE TO FOLLOW OPERATING INSTRUCTIONS, ACCIDENT; SUBMERSION; INSECTS; DAMAGE CAUSED BY ACCIDENT, ABUSE, MISUSE, FIRE, LIGHTNING, EARTHQUAKE OR OTHER EXTERNAL CAUSE; POWER SURGES; CONNECTIONS TO IMPROPER VOLTAGE SUPPLY; UNAUTHORIZED ALTERATION OR MODIFICATION OF ORIGINAL CONDITION; DAMAGES CAUSED BY INADEQUATE PACKING OR SHIPPING PROCEDURES; DAMAGES CAUSED BY USE WITH NON-HORNBLASTERS PRODUCTS; PRODUCTS THAT REQUIRE MODIFICATION OR ADAPTATION TO ENABLE THEM TO OPERATE IN ANY COUNTRY OTHER THAN THE COUNTRY FOR WHICH THEY WERE DESIGNED, MANUFACTURED, APPROVED AND/OR AUTHORIZED, OR REPAIR OF PRODUCTS DAMAGED BY THESE MODIFICATIONS; AND PRODUCTS PURCHASED FROM UNAUTHORIZED DEALERS THAT ARE NOT SUBJECT TO HORNBLASTERS’S QUALITY CONTROLS.

FOR CUSTOMERS WHO ARE COVERED BY AN APPLICABLE CONSUMER PROTECTION LAW OR REGULATION IN THEIR STATE, PROVINCE, OR COUNTRY OF PURCHASE OR RESIDENCE, THE BENEFITS TO CUSTOMER UNDER THIS LIMITED WARRANTY ARE IN ADDITION TO OTHER RIGHTS AND REMEDIES OF CUSTOMER UNDER SUCH LAWS OR REGULATIONS. SUCH BENEFITS MAY INCLUDE ADDITIONAL WARRANTIES OR RIGHTS RELATING TO THE PERFORMANCE OF THE PRODUCT AND REMEDIES APPLICABLE IN THE EVENT OF A DEFECT. THIS LIMITED WARRANTY WILL BE INTERPRETED UNDER THE LAWS OR REGULATIONS THAT APPLY TO CUSTOMER IN ANY STATE, PROVINCE, OR COUNTRY, AND ANY PROVISION OF THIS LIMITED WARRANTY. ‘RIGHTS” OR BENEFITS IS NOT APPLICABLE TO CUSTOMERS COVERED BY SUCH LAW OR REGULATION, SO THE EXCLUSIONS AND LIMITATIONS SET OUT IN THIS LIMITED WARRANTY MAY NOT APPLY, OR MAY NOT FULLY APPLY, TO CUSTOMER.

LIMITATION OF LIABILITY

IN NO EVENT, UNDER ANY CAUSE OF ACTION OR THEORY OF LIABILITY, WILL HORNBLASTERS, ITS DISTRIBUTORS, OR SUPPLIERS BE LIABLE TO CUSTOMER OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY OR PUNITIVE DAMAGES, OF ANY NATURE WHATSOEVER, ARISING OUT OF THE USE OF OR INABILITY TO USE ANY PRODUCT, INCLUDING, WITHOUT LIMITATION, PROPERTY DAMAGE, LOSS OF VALUE OF THE PRODUCT OR ANY THIRD PARTY PRODUCTS THAT ARE USED IN OR WITH THE PRODUCT, OR LOSS OF USE OF THE PRODUCT OR ANY THIRD PARTY PRODUCTS THAT ARE USED IN OR WITH THE PRODUCT, EVEN IF HORNBLASTERS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. WITHOUT LIMITING THE FOREGOING, CUSTOMER UNDERSTANDS AND AGREES THAT HORNBLASTERS HAS NO LIABILITY FOR ANY DAMAGE OR DESTRUCTION TO CUSTOMER PERSONAL PROPERTY THAT IS CONTAINED INSIDE OR OUTSIDE PRODUCTS, INCLUDING, WITHOUT LIMITATION, LAPTOPS, SMARTPHONES, CELLULAR PHONES, OR OTHER HANDHELD DEVICES, OR ANY LOSS OF DATA CONTAINED IN THE FOREGOING DEVICES, VEHICLE PARTS, OR ANY THIRD PARTY DAMAGE. NOTWITHSTANDING ANY DAMAGES THAT CUSTOMER MIGHT INCUR FOR ANY REASON WHATSOEVER (INCLUDING, WITHOUT LIMITATION, ALL DAMAGES REFERENCED HEREIN AND ALL DIRECT OR GENERAL DAMAGES IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE), THE ENTIRE AGGREGATE LIABILITY OF HORNBLASTERS AND ANY OF ITS DISTRIBUTORS AND/OR SUPPLIERS WILL BE LIMITED TO THE AMOUNT ACTUALLY PAID BY CUSTOMER FOR ANY PRODUCT GIVING RISE TO LIABILITY. SOME STATES, PROVINCES, COUNTRIES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO CUSTOMER. THE LIMITATIONS OF LIABILITY SET FORTH ABOVE WILL APPLY TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW.

WARRANTY CLAIM PROCESS

TO SUBMIT A WARRANTY CLAIM, EMAIL HELP@HORNBLASTERS.COM OR CALL 1-877-209-8179. ANY WARRANTY CLAIMS MUST BE MADE WITHIN THE APPLICABLE WARRANTY PERIOD. WE MAY ASK YOU TO SEND US A PHOTOGRAPH OF YOUR PRODUCT TO VALIDATE THE CLAIM AND, IN SOME CASES, WE MAY ASK THAT YOU RETURN THE PRODUCT TO HORNBLASTERS FOR INSPECTION. HORNBLASTERS RESERVES THE RIGHT TO CHARGE A SHIPPING AND HANDLING FEE IN CONNECTION WITH THE EVALUATION AND FULFILLMENT OF ANY WARRANTY CLAIM.

OUR MAILING ADDRESS:

HORNBLASTERS, INC.

6511 N 54TH ST.

TAMPA, FL 33610